Privacy Policy

Last updated: 11 September 2026

This Privacy Policy explains how Video Factory Social Publisher handles information when users connect social media accounts and use our content publishing services.

1. Information We Collect

We may collect information that you provide directly to us, including your name, email address, company information and information required to operate your account.

When you connect a supported social media account, we may receive account identifiers, Page information, access permissions, authentication tokens and content-related information made available through the relevant platform APIs.

2. How We Use Information

We use information to provide and operate the Social Publisher, authenticate connected accounts, publish content at your request, display account status, maintain system security, troubleshoot technical issues and improve our services.

3. Social Media Platform Data

Access to Facebook and other social platform data is used only to provide functionality requested by the user and is subject to the applicable platform terms, policies and permissions.

We do not sell social media access tokens or platform account data to third parties.

4. Access Tokens and Security

Authentication credentials and access tokens are treated as confidential information. We use reasonable technical and organisational measures designed to protect this information from unauthorised access, disclosure or misuse.

5. Data Sharing

We do not sell personal information. Information may be shared with service providers where necessary to operate the service, comply with legal obligations, protect our rights or provide functionality requested by users.

6. Data Retention

We retain information only for as long as reasonably necessary to provide the service, meet legal obligations, resolve disputes and maintain security.

7. Disconnecting Social Accounts

Users may revoke permissions through the relevant social media platform. When access is revoked, our ability to retrieve or publish data for that account will stop.

8. Data Deletion

You may request deletion of information associated with your use of Video Factory Social Publisher by contacting us through the contact details provided below.

Requests will be reviewed and processed in accordance with applicable legal and platform requirements.

9. Your Rights

Depending on your location, you may have rights regarding access, correction, deletion or restriction of the processing of your personal information.

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be published on this page with a revised date.

11. Contact

For privacy or data-related enquiries, please contact the operator of Video Factory Social Publisher through the contact information associated with this website.